Shipping is charged at $5.00 for standard delivery or $7.00 for rural delivery. Shipping is free for all orders over $60.00.
Courier Post has an overnight delivery target for all major towns and cities and you can reasonably expect your package to arrive on the following business day. However please be aware that we cannot guarantee overnight delivery, only that we will get your package to Courier Post in time for them to meet their target. Rural addresses are not eligible for overnight delivery, and an extra 1-2 working days should be allowed.
If you enter a rural delivery address but do not select the rural delivery shipping option this will delay processing of your order as we will have to contact you to request that you pay the difference. Please use the NZ Post Address & Post Code Finder to check your address if you are unsure.
Packages must be signed for. In the event that Courier Post attempts delivery but nobody is available to sign for your package a Card To Call will be left which gives you the option of requesting re-delivery or picking your package up from the nearest depot.
All packages are sent in plain shipping bags with no branding or distinguishing information. Please note packages come with 18+ sticker on them.
You will receive an email with a tracking number once your order is physically in the hands of Courier Post. You can track the status of your package on the www.courierpost.co.nz. Packages are not always scanned immediately and can take 1-2 hours to show up on the tracking site.